I. Terms of Use

A. Website Disclaimer

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.  Frazier Firearms LLC provides this website (“Site”) to you, and these Terms of Use (“ToU” or “Agreement”) apply to this Site and any interactions with the Site.  This Agreement is made between you and Frazier Firearms LLC.  The Site and all text, pictures, graphics, logos, button items, images, works of authorship and other information, and all revisions, modifications, and enhancements thereto ("Content") are subject to the following Terms of Use, which may be updated from time to time. The Site is provided to you under these Terms of Use, and amendments thereto and any operating rules or policies. We reserve the right to update and change these Terms of Use from time to time with or without notice to you.

Your access to and use of this Site and Content provided on this Site are subject to the following Terms of Use and all applicable laws and regulations. Please read these terms carefully. If you do not agree with any of these Terms of Use, do not access or otherwise use this Site or any information or Content contained on this Site. Your access to and use of this Site constitute your Agreement to abide by each of the Terms of Use set forth below.

You expressly understand and agree that your use of this Site and Content is at your sole risk. All Content is provided on an "as is" or "as available" basis. Frazier Firearms LLC and its suppliers expressly disclaim all warranties, guarantees, and conditions of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. The information contained in this Site does not constitute legal, tax, accounting, or other professional advice. Frazier Firearms LLC and its suppliers make no warranty that (i) the Content is accurate or error-free, and (ii) the results that may be obtained from the use of the Content will be reliable.

FRAZIER FIREARMS LLC DOES NOT ENDORSE, SUPPORT, WARRANT, OR GUARANTEE THE COMPLETENESS, TRUTHFULNESS, ACCURACY, OR RELIABILITY OF ANY CONTENT POSTED TO OR THROUGH THESE SITES OR ENDORSE ANY OPINIONS, PRODUCTS, OR SERVICES OFFERED OR PROVIDED BY OR ON BEHALF OF THE THIRD PARTIES ON OR THROUGH THESE SITES. FRAZIER FIREARMS LLC IS NOT A PARTY TO AND DOES NOT MONITOR ANY TRANSACTION BETWEEN USERS AND THIRD PARTIES WITHOUT THE DIRECT INVOLVEMENT OF FRAZIER FIREARMS LLC

You expressly warrant and agree that any material downloaded or otherwise obtained through the use of this Site is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or network or any loss of data that results from the download of any such material.

B. Proprietary Rights

You acknowledge and agree that (a) all Content is the copyrighted work of Frazier Firearms LLC or its third party content suppliers and is protected by copyright laws, (b) Frazier Firearms LLC’s name, the domain www.FrazierFirearmsLLC.com, the logos, all page headers, custom graphics, and button icons are service marks, trademarks and/or trade dress of Frazier Firearms LLC (collectively, "Marks"), and (c) all other trademarks, product names, company names or logos on the Site are the property of their respective owners. In addition to agreeing to comply with all applicable laws, you agree you will not use any such Content or Marks from this Site for any purpose without the appropriate prior written authorization.

This Site does not claim any ownership in any photographs, images, video, authorship works, or other materials, including biographical, photographic, and additional information identifying you ("Submission") submitted by you. By submitting a Submission to this Site, you grant Frazier Firearms LLC a perpetual, nonexclusive, worldwide license to use, modify, publicly perform, publicly display, reproduce and distribute such Submission as reasonably necessary in the ordinary course of running and marketing Frazier Firearms LLC. You hereby acknowledge and fully understand that the grant of rights extended to Frazier Firearms LLC and the Site by you includes the right to use and to re-use the Submission, in whole or in part, and to authorize others to use and to re-use the submission, an unlimited number of times without compensation to, or approval by, you. Such use may include, but is not limited to, editorial, entertainment, advertising, exhibition, promotion, cross-promotion, sales, leasing, rental, merchandising, and trade purposes.

You represent and warrant that all Submissions you provide to Frazier Firearms LLC are exclusively owned by you and do not infringe on any person's intellectual property rights (including, but not limited to copyrights, trademarks, service marks, or any other proprietary, publicity, or privacy rights).

C. General Firearm Sales

All firearms, magazines, receivers, and restricted law enforcement items are sold in accordance with all existing federal, state, and local laws and regulations. Many of the firearms, magazines, and parts for sale on this website may be restricted or prohibited in your area. It is the buyer’s responsibility to check your local and state regulations before ordering. By purchasing a firearm, you certify that you will abide by the following safety rules:

  • You are not prohibited by Federal or State law or local ordinance from receiving firearms or ammunition.

  • You are at least 18 years of age if purchasing any long guns or long gun ammunition.

  • You are at least 21 years of age if purchasing a handgun or an ATF-defined “Other” firearm or ammunition for use in handguns.

  • You are the actual transferee/buyer of the firearm.

  • You are not under indictment in any court for a felony or any crime for which the judge could sentence you to over one year.

  • You have not been convicted of a felony in any court, or any crime, for which the judge could have sentenced you to more than one year, even if your sentence was shorter.

  • You are not a fugitive from justice.

  • You are not an unlawful user of or addicted to marijuana or any depressant, stimulant, narcotic drug, or any other controlled substance.

  • You have not been adjudicated mentally defective or have not been committed to a mental institution.

  • You have not been discharged from the armed forces under dishonorable conditions.

  • You are not subject to a court order restraining you from harassing, stalking, or threatening your child or an intimate partner or child of such partner.

  • You have not been convicted in any court of a misdemeanor crime of domestic violence.

  • You have never renounced your United States citizenship.

  • You are not an alien illegally in the United States.

D. Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition.  Always make sure to use the correct ammunition for your specific firearms.  Check your local laws for any other regulations.

E. Limitations of Liability

YOU UNDERSTAND AND AGREE THAT FRAZIER FIREARMS LLC AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES RESULTING FROM OR IN ANY WAY CONNECTED TO YOUR ACCESS TO, USE, OR INABILITY TO USE THE SITE OR CONTENT, OR FROM YOUR ACCESS TO, USE, INABILITY TO USE, OR RELIANCE UPON ANY LINKED WEBSITE, EVEN IF FRAZIER FIREARMS LLC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. SOME JURISDICTIONS EITHER DO NOT ALLOW OR PLACE RESTRICTIONS UPON THE EXCLUSION OR LIMITATION OF DAMAGES IN CERTAIN TYPES OF AGREEMENTS; FOR THESE JURISDICTIONS, THE AFOREMENTIONED LIMITATION ON LIABILITY SHALL BE TO THE MAXIMUM DEGREE PERMITTED BY APPLICABLE LAW. IF, NOTWITHSTANDING THE ABOVE, LIABILITY IS IMPOSED UPON FRAZIER FIREARMS LLC, THEN YOU AGREE THAT FRAZIER FIREARMS LLC TOTAL LIABILITY FOR ANY OR ALL OF YOUR LOSSES OR INJURIES FROM FRAZIER FIREARMS LLC ACTS OR OMISSIONS, REGARDLESS OF THE NATURE OF THE LEGAL OR EQUITABLE CLAIM, SHALL NOT EXCEED $100.

F. Governing Law

These Terms and Conditions are governed by the laws of Ohio without regard to conflict of law provisions with the exception of the arbitration provision, which shall be governed by the Federal Arbitration Act. You hereby consent to the exclusive jurisdiction of the courts of the state of Ohio. The venue shall be in Columbus, Ohio.

G. User Responsibilities

You must be 18 years of age or older to provide information through these Sites. By using these Sites, you represent that you are at least 18 years of age. You shall be solely responsible for your own submissions and the consequences of posting or publishing them. You hereby grant to these Sites and its affiliates the worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any message posted in the Community Areas.

You are solely responsible for reading and complying with any supplemental terms and/or rules, including, without limitation, those for any contests, sweepstakes, promotions, or other additional features made available on the Site.

By submitting your e-mail address in connection with the content you have submitted, such as rating and review, your Questions or Answer, you agree that Frazier Firearms LLC and its third-party service providers may use your e-mail address to contact you about the status of your review, Questions or Answers and other administrative purposes.

By submitting any content to Frazier Firearms LLC, you represent and warrant that:

  • you are the sole author and owner of the intellectual property rights thereto;

  • all "moral rights" that you may have in such content have been voluntarily waived by you;

  • all content that you post is accurate;

  • you are at least 18 years old; and that

  • use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

H. Conduct on the Site

By accessing the Site, you agree to the following rules of conduct. You or third parties acting on your behalf are not allowed to frame these Sites or use frames or utilize framing techniques or technology to enclose any content included on these Sites without Frazier Firearms LLCs' express written consent. Additionally, you may not utilize any site content in any meta tags or any other "hidden text" techniques or technologies without Frazier Firearms LLCs' express written consent. You agree and warrant that you shall not distribute, submit or publish any content:

  • that is known by you to be false, inaccurate, or misleading;

  • that infringes any third party's copyright, patent, trademark, trade secret, or other proprietary rights or rights of publicity or privacy;

  • that violates any law, statute, ordinance, or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false

  • advertising); that is, or may reasonably be considered to be, illegal, obscene, sexually explicit, insulting, vulgar, defamatory, libelous, hateful, abusive, excessively violent, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;

You agree to not abuse the variety of tools Frazier Firearms LLC provides for member interaction for the purpose of spamming users. We look for certain user behaviors to determine whether an account is spamming and will terminate the account of the abuser.

You agree to not impersonate any person or entity or falsely state or otherwise misrepresent yourself, your age, or your affiliation with any person or entity.

You understand the Site is available for your personal, non-commercial use only, and you agree not to use the Site for commercial activities or sales. Additionally, you may not ask members for help in the form of money, gifts, or donations.

You agree not to upload, post, transmit, share or otherwise make available unsolicited or unauthorized advertising. Pyramid schemes and cash gifting scams are illegal and posting information about these schemes anywhere on Frazier Firearms LLC sites is prohibited.

You agree to not use the Site in any unlawful manner or otherwise inconsistent with all applicable laws and regulations or in a manner that could damage, disable, overburden, or impair the Site.

You agree to not submit any content to the Frazier Firearms LLC Ratings and Reviews and the Customer Outdoor Answers for which you were compensated or granted any consideration by any third party or include any information that references other websites, addresses, e-mail addresses, contact information, or phone numbers.

You will not attempt to interfere in any way with Frazier Firearms LLCs' site networks or network security, or attempt to use these Sites to gain unauthorized access to any other computer system or attempt to post or transmit any information that constitutes a computer virus, worms or other potentially damaging computer programs or files.

You will not engage in conduct constituting or encouraging conduct that would constitute a criminal offense giving rise to civil liability or otherwise violate any city, state, national, or international law or regulation or which fails to comply with accepted Internet protocol.

Frazier Firearms LLC reserves the right to immediately terminate your account without further notice in the event that, in its judgment, you violate these Terms of Use and Community Guidelines. Accounts that are inactive for more than one year may be removed without further notice.

I. Security Rules

Violations of system or network security may result in civil or criminal liability. Frazier Firearms LLC will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting the user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security of the App, including, without limitation, the following:

  • Accessing data not intended for such user or logging into a server or account which user is not authorized to access;

  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;

  • Attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus to Frazier Firearms LLC sites, overloading, " flooding", "mailbombing" or "crashing"; or sending unsolicited e-mail, including promotions and/or advertising of products or services;

  • Reverse engineering, reconstructing, copying, preparing derivative works, or otherwise imitating the App.

  • Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; or

  • Attempting to obtain information or account access from or about any user, host, or a network via any means including, without limitation, impersonation, false representations, "phishing" or "pharming" or misrepresentation.

J. Indemnity

You agree to defend, indemnify and hold Frazier Firearms LLC, its directors, officers, employees, agents, affiliates, joint ventures, and third-party service providers harmless from any and all claims, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, in any way arising from, related to or in connection with your use of these Sites, your violation of the Terms or the posting or transmission of any materials on or through these Sites by you, including, but not limited to, any third party claim that any information or materials you provide infringe any third party proprietary right.

K. Entire Agreement

These Terms and Conditions, the Privacy Policy, and other policies Frazier Firearms LLC may post on this Site constitute the entire Agreement between Frazier Firearms LLC and you in connection with your use of this Site, any products or services offered on this Site, and the Content, and supersede any prior versions of the Terms and Conditions, if applicable. Frazier Firearms LLC may update these Terms and Conditions from time to time by posting revised Terms and Conditions on this Site, without notice to you, and your subsequent use of the Site is governed by those new Terms and Conditions. The Terms and Conditions are effective until terminated by Frazier Firearms LLC. In the event of termination, the proprietary rights, disclaimers, limitations of liabilities, and governing law provisions set forth in these terms and conditions will survive. In the event of a conflict between any other notice, policy, disclaimer, or other term contained in this Site, these Terms and Conditions will control. If any provision is deemed to be unlawful or unenforceable, it will not affect the validity and enforceability of the remaining provisions. The section headings are for convenience only and do not have any force or effect.

L. Legal Advice Disclaimer

The information contained on the Sites has been prepared as a service to the internet community and is not intended to constitute legal advice. Use of the Sites, including the request assistance feature, does not create an attorney-client relationship. Frazier Firearms LLC has used reasonable efforts in collecting, preparing, and providing quality information and material but does not warrant or guarantee the accuracy, completeness, adequacy, or currency of the information contained in or linked to this website. Users of information from this website or links do so at their own risk and should consult an attorney if engaging in the actual drafting, enactment, or litigation of any regulatory or related matter.

M. Privacy Policy

Please refer to our Privacy Policy for information on how Frazier Firearms LLC collects, uses, and discloses personally identifiable information from its users.

II. Privacy Policy

A. Your Privacy

At Frazier Firearms LLC, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

B. What Information Do We Collect? How Do We Use It?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your orders and to notify you of your order status.

You may voluntarily sign up to be informed about certain offers. For this service, we need only an e-mail address, which we use to send the information you requested.

When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address, so we can administer the contest and notify winners.

We personalize your shopping experience by using your purchases to shape our recommendations about other merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

We may also use the information we collect to occasionally notify you about important changes to the Web site, new Frazier Firearms LLC services, and special offers we think you'll find valuable. If you would rather not receive this information, please notify us. Make sure to notify us for each account or e-mail address you have left with us.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To improve our website in order to better serve you.

  • To allow us to better service you in responding to your customer service requests.

  • To administer a contest, promotion, survey, or other site feature.

  • To quickly process your transactions.

  • To ask for ratings and reviews of services or products

  • To follow up with them after correspondence (live chat, e-mail, or phone inquiries)

C. What About "Cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as 1-Click shopping and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

D. Will Frazier Firearms LLC Disclose the Information it Collects to Outside Parties?

Frazier Firearms LLC does not sell, trade, or rent your personal information to others. Also, Frazier Firearms LLC may provide aggregate statistics about our customers, sales, track patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

E. In Summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Frazier Firearms LLC possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

F. Your Consent

By using our Web site, you consent to the collection and use of this information by Frazier Firearms LLC. If we decide to change our privacy policy, we will post those changes on this page, so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

G. Linking Social Sharing Policy

Our Site may contain links to other websites, offers, and services. We urge you to review the privacy policies governing other websites, offers, and services. We cannot, however, be responsible for the privacy practices for such websites, offers, and services. We encourage everyone to be aware when they leave this Site and to read the privacy policies of each and every website that collects Personally Identifiable Information. This privacy policy applies solely to Personally Identifiable Information collected by this Site.

The Site may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Site with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

H. How do we Protect Your Information?

We restrict access to nonpublic personal information about you to those of our employees who need to know that information in order serve you. We maintain physical, electronic, and procedural safeguards designed to protect your nonpublic personal information.

I. Will this Privacy Policy Change?

We reserve the right to change this privacy policy at any time. You agree to obtain notices of and changes to this privacy policy electronically by visiting this Site. Therefore, we encourage you to review this Site from time to time to review changes to our privacy policy. By using our Site and its services, you signify your acceptance of this privacy policy. If you do not agree or are not comfortable with any policy described in this privacy policy, you must discontinue use of our Site.

J. California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.

  • Once this privacy policy is created, we will add a link to it on our home page or, as a minimum, on the first significant page after entering our website.

  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy Changes on this page, and you can change your personal information by logging into your account.

K. COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

L. CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial e-mail, establishes requirements for commercial messages, gives recipients the right to have e-mails stopped from being sent to them, and spells out tough penalties for violations.

We collect your e-mail address in order to:

      • Send information, respond to inquiries, and/or other requests or questions

      • Process orders and send information and updates pertaining to orders.

      • Send you additional information related to your product and/or service

      • Market to our mailing list or continue to send e-mails to our clients after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future e-mails, you can e-mail us at Cody@FrazierFirearmsLLC.com.

III.SALES

A. General Firearm Sales

All firearms, magazines, receivers, and restricted law enforcement items are sold and shipped in accordance with all existing federal, state, and local laws and regulations. Many of the firearms, magazines, and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ, and you will need to check your local laws before purchasing a firearm.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories, and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special-order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special-order items.

B. Process for Firearm Sale

There are two requirements to complete a firearm purchase online:

  • Payment: You pay us directly for the firearm via one of our approved payment methods

  • Shipping to FFL: By federal law, we are unable to ship the firearm directly to you; however, we can ship to any FFL dealer of your choice. Any legitimate gun store or gun dealer has an FFL license, along with many pawnshops and gun collectors.

Seven Steps to Completing the Sale

(1) Find a licensed FFL dealer in your area.

(2) Contact the dealer and let them know you would like to receive a firearm for transfer from Frazier Firearms LLC.

(3) Ask about their FFL transfer fee that you are responsible for. Transfer fees will vary by dealer.

(4) If you agree to their fee, arrange the transfer with your FFL dealer. (We do not arrange the transfer)

(5) Provide your dealer with our contact information where they can send a copy of their FFL (if not already on file).

(6) Once you have selected an FFL for your transfer, please indicate the dealer's name (name on the FFL) on your order, so we know where to ship your firearm.

(7) Process your sale normally thru our integrated web store and document all references in the comment field. Please be sure and leave a contact phone number.

Under normal circumstances, it is advisable to find an FFL dealer to transfer to before placing your order on the internet. If you are unable to contact an FFL dealer before processing your order, we will be happy to hold your processed order for 7 days.

If you encounter any problems or special circumstances, please call 614-957-2282 or e-mail Cody@FrazierFirearmsLLC.com, and we will be happy to address your concerns.

VERY IMPORTANT: Once the firearm is ready to be picked up at your FFL, please inspect the firearm thoroughly to make sure it is exactly what you ordered and that there are no defects with the firearm. If there are any problems whatsoever, do not accept the transfer!! We will gladly have the firearm picked up and returned to us at our expense and provide you with your choice of a replacement or full refund.

Once you accept transfer, the gun is considered used and must be returned directly to the manufacturer for warranty repair or replacement.

C. Returns/Cancellations

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less than 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation, and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
  1. Special orders and products that are custom configured to your specifications.
  2. Products sold "as is" or "used" or that have been installed or used after receipt.
  3. Firearms once transferred to the buyer.
  4. Illumination devices, electronic sights, optics, and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers to track and insure or declare the full value of the product, you would be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities, and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

D. Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

E. Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake, or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures, or prices on our site are error-free. We reserve the right to refuse any order, including but not limited to orders for items with errors in the description or price. If we cancel an order, we will not charge the customer's credit card, or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory, or description, and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition, and we will refund the customer. By placing an order, the customer agrees that Frazier Firearms LLC will be the final arbiter of discrepancies in the online catalog.

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